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Procedure Name | Procedures applied to appointment of commercial banks as VAT refund agents |
Description |
Category
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Customs Tax Procedure
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Responsible Agency
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General Department of Vietnam Customs
Address:
Phone:
Email:
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Legal basis of the Procedure
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Law on Tax Administration No. 13/2008/QH11 dated 6/3/2008;
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Law Amending and Supplementing a Number of Articles of the Law on Tax Administration No. 31/2013/QH13 dated June 19, 2013;
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Law on Tax Administration No. 78/2006/QH11 dated November 29, 2006; Law Amending and Supplementing a Number of Articles of the Law on Tax Administration No. 21/2012/QH13 dated November 20, 2012;
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Decree No. 83/2013/ND-CP dated July 22, 2013 of the Government on guidelines for the Law on Tax administration and the Law on amendments to the Law on Tax Administration;
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Decree No. 209/2013/ND-CP dated December 18, 2013 on guidelines for the Law on Value-added Tax;
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Decree No. 215/2013/ND-CP dated December 23, 2013 of the Government defining the functions, tasks, entitlements and organizational structure of the Ministry of Finance;
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Circular No. 72/2014/TT-BTC dated May 30, 2014 of the Ministry of Finance on the VAT refund for goods of foreigners, overseas Vietnamese’s goods brought with when exit
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Processing time
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If the application is incomplete, the General Department of Customs shall send a written notification to the bank to complete it within three (03) days from the receipt of such application;
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If the application is not satisfactory, the General Department of Customs shall send a written notification to the bank to complete it within three (07) working days from the receipt of such application;
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If the application is satisfactory, the Ministry of Finance (the General Department of Customs) shall cooperate with the State bank in sending a written notification to the commercial bank eligible for the appointment of VAT refund agent within ten (10) working days from the receipt of the complete application.
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Fee
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Required documents
No
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Type of documents
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Note
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1
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A written request for the appointment as a VAT refund agent for foreigners;
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original copy
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2
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A written document certifying the eligibility of the commercial bank for foreign exchange operations and provision of foreign exchange services 1 photocopy certified by the commercial bank.
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original copy
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Process Steps
No
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Contents
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Step 1
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The commercial bank shall submit the application to the General Department of Customs
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Step 2
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The General Department of Customs shall examine relevant documents:
+ If the application is incomplete, the General Department of Customs shall send a written notification to the bank to complete it within three (03) days from the receipt of such application;
+ If the application is not satisfactory, the General Department of Customs shall send a written notification to the bank to complete it within three (07) working days from the receipt of such application;
+ If the application is satisfactory, the Ministry of Finance (the General Department of Customs) shall cooperate with the State bank in sending a written notification to the commercial bank eligible for the appointment of VAT refund agent within ten (10) working days from the receipt of the complete application.
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Requirements and conditions in following administrative procedures:
o The commercial bank eligible for foreign exchange operations and provision of foreign exchange services under the regulations of the law on foreign exchange.
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Flow chat

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Category | Procedure |
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This procedure applies to the following measures
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