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Maximise administrative procedures in electronic environment to save time and costs

Electronic administrative procedures have the same legal validity as other forms

The decree states that maximising the steps of implementing administrative procedures in the electronic environment to save time, costs and efforts for organisations, individuals and competent agencies. Administrative procedures implemented in the electronic environment have the same legal validity as other forms.

The reception and settlement of administrative procedures in the electronic environment is carried out legally, rationally and scientifically; ensuring equality, objectivity, publicity, transparency, information security and close coordination between agencies in the process of handling administrative procedures. Implementing administrative procedures in the electronic environment must consider organisations and individuals that require implementation of administrative procedures in the electronic environment as the centre, ensure the language and mode of implementation are simple, easy to understand and easy to implement, contributing to the effective implementation of administrative procedure reform.

This does not require organisations and individuals to declare and submit data managed by administrative procedure-executing agencies or shared by other State agencies. It is also a need to maximise the steps of implementing administrative procedures in the electronic environment to save time, costs and efforts of organisations, individuals and agencies.

The implementation of administrative procedures in the electronic environment does not increase charges and fees beyond provisions of law.

This form also complies with the provisions of Vietnamese law and international treaties related to electronic transactions that Vietnam has signed or acceded to.

Prohibited acts

The decree specifies prohibited acts of cadres and civil servants receiving and handling administrative procedures in the electronic environment, including:

1. Obstructing organisations and individuals from selecting modes of carrying out administrative procedures in the electronic environment;

2. Requesting organisations and individuals to submit documents in writing to verify and inspect the digitally-signed and accepted the legality papers during the process of receiving and handling administrative procedures;

3. Illegally interfering in carrying out administrative procedures in the electronic environment, including: transmitting, collecting, processing, sending or notifying the results of records and payment transactions; illegally interferring, falsifying data records, payment transactions, processing results; disclosing information and copying data illegally;

4. Cheating, impersonating, misappropriating or illegally using electronic identities of organisations, individuals and competent agencies.

5. Other prohibited acts of law related to the activities of officials and servants in the electronic environment.

The decree will take effect on May 22, 2020.